On-the-water electronics and audio service across the East Bay and Delta. Read the terms below, download the agreement, and sign online before we schedule your visit.
Due before work begins, whether or not the issue is resolved. Covers travel to the vessel, diagnosis, and up to one hour of on-site work on simple wiring, connections, and adjustments.
$175/hr mobile, $75/hr shop, billed in full-hour increments — only after we agree with you on the added work.
Stocked parts at the prices posted at heronmarinesupply.com. Special orders are billed at cost plus shipping plus 10%. All equipment is prepaid in full before it's ordered or installed. Membership and loyalty benefits apply where eligible.
Cancellations or reschedules with less than 24 hours notice are billed at 50% of the service call fee.
Faults in speakers, amplifiers, head units, grounds, and battery systems may not present during the visit. A return visit to chase an intermittent fault is billed as a new service call.
The $300 fee is due before work begins, paid by card through our online invoice. Balances unpaid after 30 days accrue a 10% late fee per 30 days.
You're responsible for safe, legal access to the vessel and shore power if needed — if access isn't available at the scheduled time, the service call fee still applies. We're not responsible for the condition of wiring or installation work done by others, or for pre-existing corrosion, water intrusion, or component failure found during service. Liability is limited to the amount paid for the service performed, and this agreement is governed by California law. Full terms are in the agreement below.
We serve the East Bay and Delta. Fill in your info and vessel details on the agreement below, sign it online, and we'll send a $300 invoice by email — once it clears, we schedule your visit. Questions first? Call (510) 560-5568 or email tyler@heronmarinesupply.com.
Download the agreement to review it, or sign online now and we'll follow up with your $300 invoice.